Looking after our people

Like many organisations, we know our greatest asset is our people. We deliberately set out to create a climate and culture that will encourage them to deliver outstanding performance for our customers, for us and for themselves.

We aim to attract and engage the best people. To do so, we know we need to provide them with all the support they need to realise their full potential and employability, including:

• A long term commitment to significant investment in learning and development
• Maintaining our Investors in People accreditation in the UK
• Effective performance management systems
• Annual employee engagement surveys to ensure we listen to their suggestions for improvements
• Our ‘My Contribution’ programme which gives employees a way to voice ideas for business improvements and convert them quickly into projects that have benefited our bottom line

In the area of health & safety, we support our people through a network of experts.