Summary Annual Report and Accounts 2019

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Full Annual Report and Accounts 2019
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Financial

Orders

£776.4m

2018: £587.2m

Revenue

£911.1m

2018: £833.0m

Underlying operating profit*

£123.9m

2018: £122.5m

Underlying earnings per share*

19.7p

2018 19.3p

Statutory earnings per share

20.1p

2018: 24.4p

Statutory operating profit

£113.8m

2018: £141.0m

Non-financial KPIs

Net Promoter Score (out of 100)

50

2018:63

Employee engagement (score out of 10)

6.3

2018:N/A

Health and safety (Lost time incident rate (LTI))

4.4

2018: 4.0

* These are 'Alternative performance measures' - see the Annual Report glossary on page 159 for full details.

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Annual Report and Accounts 2019