Of course, there have been many challenges along the way – not least in maintaining service continuity in the face of a global pandemic, and developing the service in response to an increasingly diverse range of capabilities and demands. However, the close partnership with DE&S, and the significant and growing contribution of the SME community within the recently refreshed EDP Provider Network, is helping the service to evolve, take new challenges in its stride and to go from strength to strength.
We are proud of the progress we have made, and very much hope you find the 2020 EDP Annual Review insightful and informative.